Class compatibility list supports service release 2. We usually have very prompt response times but there may be a modest delay during the weekend. I bought a promise vtrak e610f and qlogic for version 3. Latest articles happening in the vtrak other category. The promise technology vtrak ej class level 1 online training is an introduction to vtrak eclass hardware and is offered as a primer for anyone working with or. You will need to call promise tech support to provide you with a special firmware that will reset the vtrak back to factory defaults. When the vtrak ex10 is fully up and running, hot plug the updated replacement controller. I have my hardware stack there as i flesh out my software stack. This special firmware will not erase any of your array information.
Even with this extensive testing, the exact versions at. We just recently upgraded to vsphere 5 and weve discovered the hard way this problem. Does anyone have any ideas about support for this storage. Vtrak eclass product manual restoring factory defaults this function restores the factory default settings to the firmware and software items you select. Instead of doing so, lets focus on how firmware differs from other.
Fsusor promise vtrak e610f san with drives price drop. This is a buildityourself look at what can be done on a tight budget. Unpacking the vtrak the vtrak box contains the following items. There are no fc switches and i never have had to deal with any fc specific. About this manual this product manual describes how to setup, use and maintain the vtrak j610s or j310s external disk subsystem. Firmware, software, and hardware are differentbut how. Vtrak eclass product manual importing a user database caution do not use this function to update the vtrak firmware. How to set up a serial connection to a vtrak system and. Promise technology storage solutions for it, cloud. Superwarehouse promise vtrak e610fd 16 bay hard drive. I have never used the second controller as i only connected to controller a dual port.
Firmware is semipermanent software running on a system that may or may not be updated often, and usually require a higher level of skill or effort. The software managementimport tab enables you to import the user database file from the host pcs file system to the vtrak. Promise vtrak eclass for apple level 1 training youtube. Press question mark to learn the rest of the keyboard shortcuts. The software instead communicates with the firmware which communicates with the hardware directly. For users who need a lot of storage, promise offers the j5920s. How to set up a serial connection to a vtrak and collect all logs using the command line interface. I have been assigned an e610f vtrak storage unit, the previous admin left and did not leave any documentation, so ip address for management and credentials are unknown. Vtrak eclass compatibility list promise technology.
However i have about 30u between two racks that is. Promise technology vtrak e610fd raid storage system. Problem with promise vtrak e610f nmp errors vmware. He writes troubleshooting content and is the general manager of lifewire. Both channel and mac firmware version for both controllers are different and we do not recommend mixing different controllers firmware on specific vtrak e610f channel version and vtrak e610f for apple. Due to some issues seen with updating the firmware for vtrak mx10 products via webpam, promise technology. There is no firmware update available for the promise vtrak. If the replacement controller has a different firmware than the surviving controller, the following results are expected. I want to use rdm to connect to connect it to a ubuntu 12. Firmware requirements for vtrak ex30 series to use.
Software does not directly communicate with the hardware logic of the chips. Thank you for purchasing promise technologys vtrak j610s or j310s external disk array subsystem. The promise vtrak eclass raid subsystem is a high availability raid solution developed to meet the needs of enterprises using mission critical and creative applications. The promise vtrak e610f is a 16drive enclosure that includes two 4gbps fibre channel raid controllers that offers raid. Promise technology vtrak e830f and e630f 40x seagate 4tb 6gbs 8gb fc fibre channel ab recently decommissioned with all the clients data having moved to cloud. Do not restore to default settings for any item unless you are sure this action is needed. It is used to flash images such as firmware or software for controllers and drive firmware image for physical drives. Our technical support is limited to promise branded retail products. We have 4 promise technology e610f manuals available for free pdf download. It also describes how to use the builtin commandline interface cli software.
Specifically the problem was observed on firmware version 3. Im using an apple xserve connected to a 16 bay promise vtrak e610f fibre channel array as my nas, i have a few other servers. I process 1 business day after full payment is received. Promise vtrak e310f to make this slightly more strange, we also have a vtrak e610f that seems to work fine. I am trying to connect a promise vtrak e610f to a vm running on esxi 5. Vtrak e610f has two variation controller firmware based on the units vtrak e610f channel version and vtrak e610f for apple. We delete comments that violate our policy, which we encourage you to read. E610f for sale e610f promise 16 750g fiber vtrak hdd channel array. Summary of contents for promise technology vtrak e610f. Firmware requirements for vtrak ex30 series to use vtrak. This is done to insure compatibility of the software, the same software can be run on different types chips because the firmware on each chip acts as a translator.
Vmware esxi fiber channel configuration server fault. The vtrak aclass shared san appliance is ideal for multiuser collaboration to ingest, edit, stream, and process rich media. Powered by 80plus bronze certified power supplies that offer up to 85% power efficiency, all vtrak x30 series products improve tco by conserving power, reducing heat output and improving cooling costs. The difference between software, firmware, and hardware. Page 209 promise technology vtrak d5000 series product manual e specifies the enclosure id. Promise vtrak developed to meet the needs of enterprises using mission critical and creative applications. Promise technologies e830f technology vtrak raid seagate. Disk storage devices all devices on this certification matrix have been in our interoperability lab or within our partners labs. The software managementimport tab enables you to import the user database file from the host pcs file system to the vtrak subsystem. Difference between software and firmware categorized under software,technology difference between software and firmware. Promise technology is committed to providing high quality service and support to its customers. Vtrak products utilize environmentallyfriendly production methods and materials and are designed with highefficiency in mind. The promise vtrak eclass is a family of intelligent, dual controller, sassata based storage arrays that fundamentally changes storage economics from purchase and set up to operation and upgrades. Firmware is basically a type of software, therefore making comparisons as if they are distinctly different would be wrong.
Storage promise technology vtrak e610f product manual. Hardware is the physical components of a system that the software and firmware run on, and that are updated least often if ever software is the most temporary and malleable. Promise technology vtrak e610f product manual pdf download. Falconstor tests as many possible operating system, hardware, and software combinations as possible. You can tell by the serial number what the compatibility is and also the. End of life products, services and subscription for promise. The vtrakfs file system software integrated with metadata controllers and vtrak primary storage in a single box enables higher performance and workload productivity and for easier management. Exert from the vtrak eclass e610f, e610s, e310f, e310s product manual pages 265268. Vtrak m610p product manual importing a user database caution do not use this function to update the vtrak firmware. For complete information about your vtrak e610f and j610s subsystems, see their respective vtrak product user manuals on the software cds. You may encounter a situation where you need to collect information from a vtrak system for troubleshooting, and network access to the vtrak may be unavailable. Different oem manufacturers may have made unique modifications to the promise hardware or software and they are responsible for supporting their products.